Change your subscription plan

1. Open Billing for the shop and choose Change plan. An active shop owner or administrator can manage the subscription.
2. Choose a monthly plan using the same billing currency and request a preview.
3. Review the amount due now, new monthly price, effective date and quote expiry. Confirm the quote before it expires.
4. Check the pending change. Complete any payment requested through Billing settings before the upgraded plan activates.

An upgrade activates after Stripe confirms the required payment. A payment awaiting confirmation keeps the current plan. A downgrade is scheduled for the end of the current period, and retained products, staff and locations must fit its limits.

Once a downgrade is accepted, new retained products, staff and locations must fit the scheduled plan. Your current features stay active until its effective date. Use Cancel scheduled plan change to withdraw a future paid-plan downgrade and restore the current allocation limits. To withdraw a scheduled move to Free, remove the cancellation in Billing settings. Stripe must confirm withdrawal before those pending limits are released.

A cancellation or another pending billing change must be resolved before a new plan change. The Vendzi team can use the same preview and confirmation flow from Subscriptions. If a request needs reconciliation, use its existing pending record so the provider outcome can be checked.